About purchase

Terms and Conditions

Shop operator SOIETA TECH Ltd., reference C 24388 kept by the Regional Court in Ostrava

  • Purchase of goods in the e-shop is possible within the Czech Republic, It is now possible to send and to Slovakia.
  • Individual orders will be processed sequentially by the date of their order. By submitting your order, the order is considered severe.
  • By default, the ordered goods will be ready for dispatch at the latest within seven working days from receipt of order. In cases, when we are not able production, we reserve the right to deliver the product to 21 working days.
  • After sending or receipt of goods each order will be processed as delivered and any undelivered goods must be re-ordered.
  • Personal pick-up of goods from the supplier is possible on weekdays from 6:00 do 14: 00 pm. Except this time by appointment only.

Shipping and payment of goods

Shipping PPL

Personal consumption

The price of the ordered goods, including. VAT

0 – 4000 CZK

4001 and more CZK

0 CZK

Shipping - shipping fee

150 CZK

0 CZK

0 CZK

The delivery fee

49 CZK

0 CZK

0 CZK

Delivery of goods:

PPLWe provide courier parcel delivery company PPL.

The order is sent from our warehouse we will inform you via e-mail. Part of the e-mail and tracking number will be. With this number you can track the status of your shipment on PPL.
Your order status and tracking number you can also check the at our e-shop, if you are a registered customer, then also after logging in to "My Account" in the "Orders".
In the case of delivery by PPL courier will contact you before delivery and agree with you on the exact time.

Shipments are delivered on weekdays.

Acceptance and inspection of goods:

Upon receipt of goods you properly check the integrity of the packaging, the number of packages and in case of any defects please report this immediately to the delivery service itself.

2.1 Payment

Method of payment:

  • Personal pick-up - cash pay
  • Cash on delivery
  • Bank account transfer

2.1.1 Shipping charge:

  • Shipping and handling are free of charge, if the value of your order exceeds 4.000,- CZK and more.
  • For orders with a lower value, we charge a fee to the price of goods for shipping and handling 199,- CZK.
  • In case of payment by bank transfer we reserve you goods for 14 days. We send your goods at the moment, when we receive your payment.

Complaint

3.1 Where can I complain about goods from the shop?

First contact us on e-mail or phone info@soieta-tech.cz 585 011 570. Then send goods to SOIETA TECH Ltd, Babice 30, 78501 Šternberk or you can bring the goods in person at this address.

3.2 What shall contain a consignment, which send the complaint?

Claimed goods, invoice and reason for return.

Can inquire on the status of the disputed parcels?

Information about the status of your complaint, you can get the e-mail info@soieta-tech.cz. When sending a query, please send us your order number, what you claimed (a), when you claim contractors (a) / send (a).

Privacy

The owner of this online store is committed to, that he doesnt provide your personal data to any third party. Necessary personal information will be transmitted only to the courier (name, address, or. phone). Your data will be protected according to law and used only for communication between the seller and the buyer. By using the Web site, you agree to store cookies in your browser.